Effective Communication in Organisations
With a focus on outcomes-based education, this business communication manual caters to the needs of students of business communication at universities, technikons, and private colleges with updated information on writing e-mail messages and using the Internet. Adopting the premise that poor communication can cost an organization business and competitive status in the marketplace, this text focuses on refining and clarifying the products of communication within the company and with the public. Particular focus is paid to interpersonal conversation in small groups, formal meetings, and interviews; written clarity in internal business plans, e-mails, and memos; accessible materials for mass communication and public relations; and rules of basic grammar and punctuation. Examples of all mentioned tools are provided along with the theory and practice of their use.
Effective Communication in Organisations
Fielding M L Du Plooy-Cilliers F A été écrit sous une forme ou une autre pendant la plus grande partie de sa vie. Vous pouvez trouver autant d'inspiration de Effective Communication in Organisations Aussi informatif et amusant. Cliquez sur le bouton TÉLÉCHARGER ou Lire en ligne pour obtenir gratuitement le livre de titre $ gratuitement.
People Communication and Organisations
Covers interpersonal communication in organisation and includes sections on management and leadership techniques and persuasive communication in skills, PR and advertising as well as current trends and developement in IT office systems, hardware and software applications.
Effective Communication in Organisation
An approach which combines theory and practice is adopted in this text, and this edition gives examples of and advice on preparing different types of business messages (new inclusions are journals, summary reports, electronic mail and an overview of the Internet).
Effective Organisational Communication
This text provides an accessible and critical introduction to the nature and development of communication skills within a management context. Clearly written, with a two-part format, the text offers an overview of the principles of communication and then moves on to examine the practical aspects.
Effective communication in the workplace is essential to the delivery of successful organisational strategy and change, employee commitment, and ultimately competitive advantage. An organisation's ability to engage stakeholders through excellent communication strategy and action is an essential skill. Without it the chances of organisations ever achieving their strategic objectives are reduced. Organisational Communication offers practical tools, techniques and a model for developing a communications strategy. Key areas covered include: - organisation and change - the role of communication and HR's growing part within it; - the principles and uses of communication in an organisational context - developing an HR communication strategy and implementing the communication plan; - external communication and how HR should be involved - communicating with the labour market, the City and the media; and - internal communication and HR's contributions to this area - employee engagement, communicating with the board and senior managers and combining HR through effective internal communication. The guidance offered in this book is supported with case studies and personal views from a number of leading names in the field - both in business and media.
Effective Communication in Organisations
Michael L. Fielding A été écrit sous une forme ou une autre pendant la plus grande partie de sa vie. Vous pouvez trouver autant d'inspiration de Effective Communication in Organisations Aussi informatif et amusant. Cliquez sur le bouton TÉLÉCHARGER ou Lire en ligne pour obtenir gratuitement le livre de titre $ gratuitement.
Managing Employee Attitudes and Behaviors in the Tourism and Hospitality Industry
The tourism industry, of which the hospitality industry is the core element, is one of the largest and the fastest growing industries world-wide. According to World Tourism Organisation forecasts, the industry will continue to grow and employ more people in the twenty-first century. In parallel with the growth of the tourism and hospitality industry world-wide, consumer expectations and demands for quality are rising while consumer tastes are varying on the one hand, and competition among the firms, both nationally and internationally, is intensifying on the other. In this business environment of heightened consumer expectations, distinct market segments that demand unique products and services, and stiff competition, tourism and hospitality organisations are looking for ways to excel in service quality, customer satisfaction, competition and performance. This book takes the view that employees are one of the most, if not the most, important resources or assets for tourism and hospitality organisations in their endeavour to provide excellent service, meet and exceed consumer expectations, achieve competitive advantage and exceptional organisational performance. The purpose of this book is to emphasise the critical role of employees for tourism and hospitality organisations and to examine the ways and means of managing their attitudes and behaviours for the mutual benefit of both parties: tourism and hospitality organisations and their employees.
Effects of Poor Communication in an Organization
Scholarly Research Paper from the year 2012 in the subject Business economics - Marketing, Corporate Communication, CRM, Market Research, Social Media, grade: -, - (PPD Consultants), course: Organisation communication, language: English, abstract: In workplaces poor communication is a serious problem and can be costly to an organization. The impact can be devastating to the parties involved. Some of the results include: Loss of business, customers, products, goods, services, employee turnover, loss of productivity, absenteeism, sabotage, injury and accidents, sick leave and so on. The main purpose of this study is to identify the effects of poor communication on organizational performance and to find out the strategies for improving on communication at the workplace so that employee motivation can be enhanced. The specific objectives of the study included finding out the factors, levels, types and effects of poor communication at the workplace. The study was guided by the writings of Elashmawi and Harris, (1993) who have argued that a fuller understanding of organizations is a vital ingredient at every forward step of the career process, and that communication is a primary element for understanding how organizations function and how members of the organization should, even must, behave in organizations if they are to advance their careers. The study was carried out at the Kenya Seed Company Limited. A sample of 300 respondents was involved in the research and they were picked through random stratified sampling save for seven heads of departments who were purposefully selected by virtue of their positions and possession of key information. This sample was deemed representative enough as the total number of workers is 3000. The research used both questionnaires and interviews schedules. Data was analyzed and presented using descriptive statistics methods. Excel was used to come up with this analysis. To analyze and determine the magnitude of poor communication a
Communication and the Manager s Job
Effective communication is at the heart of good management. This comprehensive book describes effective communication skills including organizational structures, group dynamics, overcoming barriers to good communication, effective listening and counselling skills in primary care. It provides the reader with the tools needed to manage effectively, including those essential for leadership, interviewing, teaching and supervision. In addition it looks at strategies for dealing with stress such as problem solving techniques and improving personal organization. It should be of interest to GPs, practice managers and all members of the primary care team, with an interest in their own personal and professional development.