The Virtual Community

Titre : The Virtual Community
Auteur : Howard Rheingold
Éditeur : MIT Press
ISBN-13 : 0262261103
Libération : 2000-10-23

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Howard Rheingold has been called the First Citizen of the Internet. In this book he tours the "virtual community" of online networking. He describes a community that is as real and as much a mixed bag as any physical community -- one where people talk, argue, seek information, organize politically, fall in love, and dupe others. At the same time that he tells moving stories about people who have received online emotional support during devastating illnesses, he acknowledges a darker side to people's behavior in cyberspace. Indeed, contends Rheingold, people relate to each other online much the same as they do in physical communities.Originally published in 1993, The Virtual Community is more timely than ever. This edition contains a new chapter, in which the author revisits his ideas about online social communication now that so much more of the world's population is wired. It also contains an extended bibliography.

Cultures of Mass Tourism

Titre : Cultures of Mass Tourism
Auteur : Pau Obrador Pons
Éditeur : Ashgate Publishing, Ltd.
ISBN-13 : 9781409488286
Libération : 2012-11-28

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With more than 230 million international tourists a year, the Mediterranean region is the largest tourist destination in the world. This book outlines that its economic importance is matched by its significance as a cultural and aesthetic phenomenon. Through a series of ethnographic insights into some of the key sites of mass Mediterranean tourism, it focuses on package tourists' experiences of the serial, banal and depthless spaces that are mushrooming along the coast and the enchantments, dissolutions and dreams that saturate them. Moving away from the notion of authentic places corrupted by mass tourism, the book shows how new forms and spaces are made and remade by the mobilities and performances of locals, workers and tourists. Finally, the book looks at the complex materialities of mass tourism and the many networks that make it possible.

Trust Works

Titre : Trust Works
Auteur : Ken Blanchard
Éditeur : Harper Collins
ISBN-13 : 9780062205995
Libération : 2013-04-30

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New York Times bestselling author and leadership expert Ken Blanchard’s popular TrustWorks! training program is now available in book form! Trust Works!: Four Keys to Building Lasting Relationships is an insightful guide designed to help people navigate one of the most complex issues that affects all areas of our lives: trust. In Trust Works!, Ken Blanchard, Cynthia Olmstead, and Martha Lawrence demonstrate how to get along better with those around us. In today’s polarized society, building trust—and sustaining it—has never been more important or seemingly elusive. Trust Works! provides a common language and essential skills that can replace dissension with peace and cooperation and help us all work together productively and in harmony. Learn how the apply the “ABCD trust” model to address the factors that lead to discord, including low morale, miscommunication, poor response to problems and issues, and dysfunctional leadership.

How the Web was Born

Titre : How the Web was Born
Auteur : James Gillies
Éditeur : Oxford University Press, USA
ISBN-13 : 0192862073
Libération : 2000

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'This is a scholarly work for the price of a novel' -Gareth Price'It is not a light read but it is a good one!' -David Coleman, Multimedia Information and Technology, February 2001'excellent book' -New Scientist 30/9/00'a good read' -Glasgow Herald, 22/9/00

Managing Information Quality

Titre : Managing Information Quality
Auteur : Martin J. Eppler
Éditeur : Springer Science & Business Media
ISBN-13 : 9783540322252
Libération : 2006-08-25

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The 2nd edition of this book shows how the quality of information can be improved in such knowledge-intensive processes as on-line communication, strategy, product development, or consulting. The text offers proven principles for applying information quality management to a variety of information products. Case studies show how information quality management can increase satisfaction of knowledge workers and information consumers. Includes much new material.

Changing Market Relationships in the Internet Age

Titre : Changing Market Relationships in the Internet Age
Auteur : Jean-Jacques Lambin
Éditeur : Presses univ. de Louvain
ISBN-13 : 2874631191
Libération : 2013-04-03

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This essay attempts to structure a forward-looking approach to the evolving role of marketing in today's economy. Many organisations today recognize the need to become more market responsive in the global and interconnected market in which they operate.

The Seven Success Factors of Social Business Strategy

Titre : The Seven Success Factors of Social Business Strategy
Auteur : Charlene Li
Éditeur : John Wiley & Sons
ISBN-13 : 9781118715925
Libération : 2013-06-19

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How to align social media with business strategy for real results For years now, businesses have approached social media in an experimental fashion unconnected to real results. There's a reason why the question about ROI is met with such hostility. But it's time for businesses to get serious about social. In this concise e-book, noted authors and disruptive technology analysts Charlene Li and Brian Solis present seven powerful factors for designing and supporting an effective social business strategy. Li and Solis studied how the best companies create measurable value that aligns with overall business objectives and outline how to incorporate these insights into your strategy and planning process. Li and Solis focus their findings and recommendations on how to convince and even rally decision makers at the executive level. Based on interviews with thought leaders, surveys, and extensive research, they show you how to define your social strategy, create alignment across the organization, and use that strategy to support overall business success. Offers actionable best practices for getting the most bang for your social marketing buck Explains seven key success factors for effective social marketing that cover everything from long-term vision and executive support to staffing and technology investment Written by Charlene Li, bestselling author of Open Leadership, and Brian Solis, bestselling author of What's the Future of Business, The End of Business as Usual, and Engage

Delivering Results

Titre : Delivering Results
Auteur : David Ulrich
Éditeur : Harvard Business Press
ISBN-13 : 0875848699
Libération : 1998

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These articles show human resource professionals how to play a vital, new role in an organization's success. The book's editor, Dave Ulrich, is a guru of HR management whose work should take the profession to a new level of respectability and effectiveness.

The High Performance Organization

Titre : The High Performance Organization
Auteur : Linda Holbeche
Éditeur : Elsevier
ISBN-13 : 9780750656207
Libération : 2005

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Increased global competition, aided and abetted by technology, has meant that organizations in every sector are having to compete on the basis of speed, cost, quality, innovation, flexibility and customer-responsiveness. If organizations wish to be able to compete successfully in the global marketplace, they need to develop innovative products and services quickly and cost-effectively. The High Performance Organization provides invaluable information and practical tools for people engaged in leading organizational change efforts as an executive, line manager, HR practitioner or change agent. This practical text is grounded in organizational reality as well as having a sound theoretical setting. Illustrative case studies have been drawn from consultancy practice and a wide range of current research. * A topical, how-to approach to change management designed for practitioner use * Covers managing change as a project and strategic change management and offers clear guidance and practical solutions for maximising success * Text is supported by research data and case study analysis